Privacy Policy

1. Who We Are

AIQ (“we”, “our”, or “us”) is an AI-powered questionnaire platform operated by HDSol Dev. You can reach us at hdsoldev@gmail.com.

2. Information We Collect

• Account data: Name, email address, and profile information provided when you sign up via Clerk authentication.
• Usage data: Questionnaires you create, responses you submit, and activity within the platform.
• Payment data: Subscription status and transaction references (we do not store full card numbers; payments are processed by PayPal and Stripe).
• Technical data: IP address, browser type, device type, and cookies as described in our Cookie Policy.
• Contact messages: Name, email, subject, and message you submit via our contact form.

3. How We Use Your Information

• To provide, maintain, and improve the AIQ platform.
• To process payments and manage your subscription.
• To send transactional emails (receipts, verification, notifications).
• To respond to support and contact inquiries.
• To enforce our Terms of Service and prevent abuse.
• To comply with legal obligations.

4. Sharing Your Information

We do not sell your personal data. We share data only with:

• Clerk — authentication and user management.
• PayPal / Stripe — payment processing.
• Ably — real-time notifications.
• Neon (PostgreSQL) — database hosting.
• Google AdSense — advertising for Free plan users.
• Legal authorities if required by law.

5. Data Retention

We retain your data for as long as your account is active. If you delete your account, we will delete or anonymise your personal data within 30 days, unless we are required to retain it for legal or billing purposes.

6. Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal data, and to object to or restrict certain types of processing. To exercise these rights, email us at hdsoldev@gmail.com.

7. Security

We use industry-standard security measures including HTTPS encryption, secure authentication via Clerk, and access-controlled database hosting. No system is completely secure; if you suspect a vulnerability please contact us immediately.

8. Children's Privacy

AIQ is not directed at children under 13. We do not knowingly collect personal data from children under 13. If you believe a child has provided us with personal data, contact us to have it removed.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top will reflect the most recent revision. Continued use of AIQ after changes constitutes acceptance of the updated policy.

10. Contact

For privacy questions or requests, email us at hdsoldev@gmail.com.